• Job Title: Agency Network Manager (Regional)
• Location: Mumbai
• Industry: Freight Forwarding & Logistics
• Experience Required: 5–10 Years
• Employment Type: Full-Time
• Salary: ₹80,000 – ₹1,00,000 per month

About the Role

We are seeking a dynamic and result-oriented Agency Network Manager (Regional) to strengthen and expand our agency and partner network across strategic markets, with a strong focus on the Indian region. The ideal candidate will be responsible for agency acquisition, network development, pricing coordination, business generation, relationship management, and payment follow-ups.
This role requires strong industry knowledge in freight forwarding, shipping, and logistics, along with excellent communication, negotiation, and stakeholder management skills to build long-term partnerships that contribute to business growth and operational excellence.

Key Responsibilities

Agency Acquisition & Network Development

• Identify, evaluate, and onboard reliable agency and network partners across key
  markets and trade lanes.
• Conduct operational and financial due diligence for prospective agents.
• Negotiate and finalize Agency Agreements and Credit Agreements.
• Develop region-wise and sector-wise agency mapping strategies to strengthen
  network capabilities.
• Expand and optimize regional agency partnerships for long-term business growth.

Business Development & Revenue Generation

• Generate new business opportunities through global and regional agency networks.
• Coordinate with network partners to obtain competitive pricing for customer
  inquiries.
• Follow up on inquiries, negotiate rates, and convert opportunities into confirmed
  business.
• Participate in logistics and network conferences to build strategic relationships and
  maximize business opportunities.

Agent Relationship & Performance Management

• Build and maintain strong long-term relationships with agency partners.
• Monitor agent performance, inquiry conversion ratios, and service quality standards.
• Support internal teams in agency communication, onboarding, and coordination
  activities.
• Identify low-conversion areas and implement corrective action plans.

Market Intelligence & Strategic Coordination

• Stay updated on market trends, trade movements, competitor activities, and industry
  regulations.
• Share market insights and business opportunities with sales and management teams.
• Support strategic planning and regional business expansion initiatives.

Payment Collection & Commercial Coordination

• Ensure timely payment collections within agreed credit terms.
• Monitor receivables and maintain healthy cash flow management.
• Handle operational and commercial escalations related to agency business and ensure
  timely resolution.

Reporting & Database Management

• Maintain and update a comprehensive agency and partner database.
• Track inquiry status, business conversions, revenue contribution, and operational
  performance metrics.
• Prepare periodic reports, MIS, and performance analysis for management review.

Required Skills & Competencies

• Strong understanding of freight forwarding, shipping, logistics, and international trade
  operations.
• Excellent negotiation, communication, and relationship management skills.
• Strong stakeholder management and networking capabilities.
• Analytical thinking and problem-solving abilities.
• Ability to work independently and achieve business targets.
• Good knowledge of international markets and agency network operations.
• Proficiency in MS Office and reporting tools.

Preferred Candidate Profile

• 5–10 years of experience in freight forwarding, shipping, logistics, or agency network
  management.
• Proven experience in agency development and business generation.
• Strong industry exposure and professional network.
• Experience handling international agents and regional trade lanes preferred.
• Bachelor’s degree in Logistics, Supply Chain Management, Business Administration,
  or related field preferred.

Why Join Us?

• Opportunity to work with an expanding logistics and freight forwarding organization.
• Exposure to international agency network operations and strategic markets.
• Performance-driven growth opportunities and career advancement.
• Collaborative and professional working environment.